Terms of Service

Terms of service as of November 09, 2018

EZwpsites is a wholly owned subsidiary of CMS NC, LLC herein known as EZwpsites (CMS NC, LLC).

Product

Five page WordPress website installed on client hosting account using Elegant Theme’s Divi Theme. Website to be delivered “as is” with the exception of addition of client logo and contact information, unless otherwise contracted. Five pages include Home, About, Services, Blog, and Contact.  Additional pages may be added for an additional fee.

Payments

By submitting your payment, you are agreeing to the Terms of Service of EZwpsites (CMS NC, LLC).

The use of certain EZwpsites (CMS NC, LLC) Services requires payment of particular fees, as determined by EZwpsites (CMS NC, LLC). EZwpsites (CMS NC, LLC) provides notice of such fees in relation to paid website services. If you wish to receive such website services, you are required to pay all applicable fees prior to services being provided.

EZwpsites (CMS NC, LLC) reserves the right to change its fees at any time.

All fees and transactions shall be made in U.S. Dollars. To the extent permitted by law, all Fees are exclusive of all taxes (including value added tax, sales tax, goods and services tax, etc.), imposed by taxing authorities (“Taxes”), and you shall be responsible for payment of all applicable Taxes relating to your use of the EZwpsites (CMS NC, LLC) Services.

When submitting information to receive website services, you also authorize EZwpsites (CMS NC, LLC)  (either directly or through its affiliates, subsidiary’s or other third parties) to request and collect payment (or otherwise charge, refund or take any other billing actions) from our payment provider and/or your designated banking account, and to make any inquiries EZwpsites (CMS NC, LLC)  or its affiliates may consider necessary to validate your designated payment account or financial information, in order to insure prompt payment, including for the purpose of receiving updated payment details from your payment, credit card or designated banking account provider.

EZwpsites (CMS NC, LLC) payments are processed with secure PayPal servers under the name of Current Marketing Services or CMS NC, LLC.

Our fees are stated in U.S. Dollars and before taxes, unless otherwise said.

If needed, we or our affiliates may request and collect payments and related information from the relevant payment providers and banks.

Refunds

Due to the nature of the services, EZwpsites (CMS NC, LLC) cannot issue refunds.  If there are unexpected circumstances that prohibit EZwpsites (CMS NC, LLC) from fulfilling their obligations, a refund may be offered.

Copyright and Credit

EZwpsites preferred WordPress theme vendor is Elegant Themes. The copyright of Elegant Themes Divi Theme, belongs to the theme creator(s).  The theme designs are intended for a single project on a single website.  Any unauthorized reproduction, publication, further distribution, or public exhibition of the materials provided on the website, in whole or in part, is strictly prohibited.

EZwpsites (CMS NC, LLC) utilizes a licensed copy of Elegant Themes’ Divi Theme to create website templates. No derivative works of copyrighted property will be permitted. Should a client require Elegant Themes support, it is up to the client to obtain proper licensing for the theme.

EZwpsites (EZwpsites (CMS NC, LLC) design credit will be placed in the footer of the website. The footer credit may be removed by client as any time.

Communication

Once the project commences, it will be important to stay in contact and respond to emails in a timely manner. The EZwpsites Team will respond to emails within 24 hours, during regular business hours.

Two Day Turnaround Terms – Ezwpsites agrees to deliver/install website on client hosting company within two business days after receiving all content and hosting logins from client. A business day does not include weekends or US National holidays. Business day hours are 8:00 AM until 5:00 PM Eastern Standard Time.  To guarantee the two day time turnaround, client must use one of our preferred hosting providers.  This does not mean we cannot upload files to other hosting providers within the same time period, we can only guarantee success on hosting providers we have used and have NOT experienced difficulties.

Failure of the client to respond in a timely manner may delay the project.  The best method of communication is by emailing support@EZwpsites.com.  If a phone or video conference is desired, it is best to schedule an appointment. Client can initiate appointment request emailing the EZwpsites Team  at support@EZwpsites.com  If a client fails to reply to a request within a week, the project will be rescheduled behind other EZwpsites work projects already in queue. If a client does not respond or communicate within 30 days, the project will be closed and considered finished regardless of status.  The fee to restart a project is $75.00.

Website Hosting – It is the responsibility of the client to obtain website hosting for their WordPress website.

Hosting requirements as defined by WordPress.org:

  • PHP version 7.2 or greater.
  • MySQL version 5.6 or greater OR MariaDB version 10.0 or greater.
  • HTTPS support

Preferred hosting providers:

  • InMotion Hosting
  • Bluehost
  • Siteground

PLEASE NOTE – WE DO NOT RECOMMEND OR WORK WITH GODADDY MANAGED WORDPRESS OR GODADDY BUDGET SHARED HOSTING WITH LEVEL 1 RESOURCES-  It is acceptable to use GoDaddy Shared Business Hosting with Level 2 resources or higher.

Your domain name and website do not have to be hosted by the same provider.  We can work with most domain hosting providers including GoDaddy, Google, etc.

Questions about hosting can be sent to support@ezwpsites.com.

EZwpsites (CMS NC, LLC) will make every effort to keep project on schedule; however, is dependent on client feedback and communication.

Change-correction Requests

Once the site is complete, any minor correction requests need to be submitted within two weeks of the delivery date. Changes made after this point will be charged at an hourly rate of $75.00 per hour. Any content changes that are not corrections will be billed at the current hourly rate.

Liability

EZwpsites (CMS NC, LLC) does not guarantee search engine ranking placement, increased sales or other successes but we certainly hope that a new website will help clients achieve their goals.

Acceptance of Terms

Your payment serves as confirmation that you agree to the terms and conditions outlined in this document.

 

*These terms are subject to change without notice.